Troubleshooting
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Captions enabled, but not visible
DTV captions let the viewer select parameters for how their DTV captions will display. (Figure 1) This is probably a TV caption settings issue. (Figure 2, Figure 3) Figure 1: Samsung DTV caption settings: Figure 2: Charter DTV caption settings: Setting Description Options Text Settings Change the color, transparency, size and font of your Closed… Continue reading
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Troubleshooting broadcast caption display issue on viewer’s home television
Before you begin troubleshooting with the viewer, it’s worth checking if the TV station have any other reports have any other viewer reports of a caption display issue with this program? DTV captions let the viewer select parameters for how their DTV captions will display. (Figure 1) This is probably a TV caption settings issue.… Continue reading
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Using REV.com for web captioning
REV.com for web captioning – Upload video file – Download SRT caption format for Facebook, Twitter, YouTube. – For YouTube, it’s best to use SCC caption format because then your captions can include positioning information to avoid covering on-screen graphics. Continue reading
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SRT sidecar caption files for closed captioning Twitter video
Twitter caption file format is SRT. You can upload the video and the SRT caption file using Twitter Media Studio at https://twitter.com/login?redirect_after_login=https:/studio.twitter.com Instructions: https://help.twitter.com/en/using-twitter/media-studio Continue reading
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How to gather EEG iCap log
If you’re like many broadcasters or live captioners, you use EEG’s iCap service to host the connection between captioner and the TV station. As copper phone lines, aka POTS (Plain Old Telephone System), began to be phased out to be replaced by Internet data connections, an Internet-based service to connect the captioner’s stenotype machine and… Continue reading
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Monitoring issues are the best kind of issue
… that sometimes the caption file isn’t broken and the MPEG transcoder isn’t broken, and the captions are actually fine. The Link caption decoder merely needed to be power-cycled to get the caption display back to good. Monitoring issues are the best kind of issue to have. Yours verbatim, Caption Breaker “Captions: so hard to… Continue reading
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You get caption line 1 Pop1 or Caption line 2 Pop2, but not 2 lines displayed; 50% of captions is <50% useful
The other day, my captions got broke in a new and interesting way. No run-of-the-mill known-issues for me. No, my captions had strange, rare symptoms that got no hits in a web search. Let’s pretend for a moment that we are caption doctors, and have been presented with captions that have a collection of odd… Continue reading
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The SCC in me
Hi, I am mildly bi-lingual. I speak English and some Spanish. For machine languages, I know BASIC (circa Apple IIc). For visual programming, I’ve learned XML. I’d like to become fluent in the caption format language used in the de facto caption format, Scenarist Closed Captions (SCC). SCC language is written in hexadecimal codes. I’m… Continue reading
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Does this horizontal padding between lines make my captions look gawky? JW Player 7 0 1 platform
Not sure why this is happening, but a few months ago captions posted to AWS and played on JW Player started getting positioned with this blank black space positioned between and . Perhaps coincidentally, it was around this time that JW Player had an update. <Pop1> is positioned at (x= 35% – 27.5%, y=79.33% – 5.33%) <p region=’pop1′… Continue reading
About Me
Hello there! My name is Vicki Kipp, and I am a closed caption maker. Making closed captions is time consuming and complicated, so this blog is a collection of all of the knowledge and experiences I have gained. I hope my collection of tips and tricks might help you with your closed caption work the way it has helped me!
Recent Posts
- FCC Website Requirement: FCC Applications Link/Page
- Engineering Perspective: Closed Captioning Broadcast Engineering Videos
- Comments on FCC Docket No. 16-142_ Authorizing Permissive Use of the Next Generation Broadcast Television Standard
- How to Replace a Transmission Line Watchband Spring
- Netflix Subtitle Style Guide 2024